Question 1

What services do you offer?

Accepted Answer

We offer professional 3D printing, vinyl cutting, and thermal transfer services. Our 3D printing service includes prototyping, production parts, and custom designs. Vinyl cutting covers decals, signs, and vehicle graphics. Thermal transfer includes custom apparel and promotional items.

Question 2

How do I get a quote for my project?

Accepted Answer

You can request a quote by filling out our online quote form, calling us directly, or visiting our shop. Please provide as much detail as possible about your project including dimensions, materials, quantities, and any specific requirements.

Question 3

What file formats do you accept?

Accepted Answer

For 3D printing, we accept STL, OBJ, 3MF, and STEP files. For vinyl cutting, we accept AI, EPS, PDF, and SVG files. For thermal transfer, we accept high-resolution PNG, JPG, and PDF files.

Question 4

What materials do you use for 3D printing?

Accepted Answer

We work with a wide range of materials including PLA, ABS, PETG, TPU, Nylon, Carbon Fiber composites, and specialty materials like wood-filled and metal-filled filaments. We also offer resin printing for high-detail applications.

Question 5

What is the maximum 3D print size?

Accepted Answer

Our largest printer has a build volume of 300mm x 300mm x 400mm. For larger projects, we can split models into multiple parts that can be assembled.

Question 6

How long does 3D printing take?

Accepted Answer

Print time depends on size, complexity, and material. Small parts can be ready in a few hours, while large or complex prints may take 24-48 hours. We provide time estimates with every quote.

Question 7

What types of vinyl do you work with?

Accepted Answer

We work with various vinyl types including permanent vinyl for outdoor use, removable vinyl for temporary applications, heat transfer vinyl for apparel, reflective vinyl for safety applications, and specialty materials like chrome, glitter, and textured vinyls.

Question 8

Do you provide installation services for vinyl graphics?

Accepted Answer

Yes! We offer professional installation services for vehicle graphics, signs, and decals. Our experienced installers ensure proper application and long-lasting results.

Question 9

What items can you customize with thermal transfer?

Accepted Answer

We can customize t-shirts, hoodies, polos, bags, hats, mouse pads, and many other items. We work with various fabric types and can recommend the best transfer method for each material.

Question 10

What is the minimum order quantity?

Accepted Answer

We have no minimum order quantity for most items. Whether you need one custom shirt or hundreds, we can accommodate your needs. Volume discounts are available for larger orders.

Question 11

Do you offer rush services?

Accepted Answer

Yes! We offer rush services for urgent projects. Rush fees apply and availability depends on current workload. Contact us as soon as possible for rush requests.

Question 12

What is your return policy?

Accepted Answer

We stand behind our work with a satisfaction guarantee. If there's an issue with your order, contact us immediately. We'll work to resolve any problems and ensure you're completely satisfied.

Frequently Asked Questions

General Questions

3D Printing

Vinyl Cutting

Thermal Transfer

Orders & Shipping

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